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Customer Facing Technology

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RATING	TIPS & NEWSLETTERS	DATE


---	Think customer satisfaction, not cost savings, when going wireless submitted by: Christine M. Campbell	10/15/01



---	Selling hotdogs in an emergency room submitted by: Garry Kranz	09/04/01



---	Finding a profit in customer personalization submitted by: Judi Connor	08/02/01



---	Leveraging the power of transactional email submitted by: Jerri Ledford	07/16/01



---	Speak, and ye shall find	06/20/01



---	Spying eyes? submitted by: Garry Kranz	06/04/01



---	To Automate or Interact? submitted by: Jerri Ledford	05/15/01



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